Module 4 ยท Interactive Lab
The Art of Patient Counseling
Harvard PON Negotiation Practicum
Practice applying the four principles of the Harvard Program on Negotiation to challenging patient counseling scenarios.
Principle 2: Focus on Interests, Not Positions
The Resistant Patient
"David, 52, T2D, has been told he needs to "cut carbs." He says: "I've eaten bread my whole life. My grandfather ate bread every day and lived to 94. I'm not giving up bread.""
What is the most effective response using the Harvard PON framework?
Finished the lab? Mark it complete to record your progress.